Aloft Houston Downtown

Comentarios destacados

• 918adolfob

  03 julio 2017
  Un lugar muy diferente

  El hotel está por dentro muy bien está recién decorado muy interesante el concepto en fin de semana no creo que tengan problema para dormir pero entre semana es muy ruidoso si van al estadio de los astros está perfecto

  

• fmeza1

  26 septiembre 2017
  Excelente

  Estuve 5 noches en este hotel, no estaba muy concurrido, ofrece servicio de bar, tiene piscina aunque muy fría, las habitaciones son muy cómodas y modernas, el rooftop es muy tranquilo en la noche, les recomiendo ir a relajarse

  

• Aud2997

  20 diciembre 2020
  Beyond disappointed

  Upon arriving housekeeping was in the hall making things look great for arrival. Upon entering the room all seemed in order but the room was clearly worn out. The next day we never received housekeeping services even when asking for towels, cups, and trash service at the desk. Day 3 also never received housekeeping services and when asked to speak to a manager or a card with contact info we were told no one was available and there was not a manager available for us to contact. We had more than 5 families traveling to the same event that received similar disappointing service and responses when asking. The front desk and on-site bar staff were great providing check in services and serving at the bar but the over all experience was very disappointing.

  

• Cedricjrr

  13 marzo 2021
  My stay

  Check-in with my girlfriend the hotel was nice, the room was clean, the guy that check us in was awesome I wish I could have been on the top floor like my preference on my account said but it's wasn't a big deal.

  

• lisak981

  23 diciembre 2020
  Worst stay ever gtgt

  We brought a group of 30 people to this hotel. It literally was the worst stay I Have ever experienced in my life. I have had better service in Third World countries. No one could tell me who the manager was. No one could give me a phone number to call about any kind of issue. Extremely understaffed. Andre (a manager) , stated that he would call me at 3 PM but never did. He was extremely rude and short and didnt care about all of the things we went through. The amount of unprofessionalism was horrendous and trash in the lobby of the 9th floor. We had no toilet paper, towels, phone was broken, toilet paper holder was broken. We asked multiple times to have somebody come up and fix our phone. The hotel was very understaffed and there wasnt hardly any supplies. A lot of us had to go to CVS and buy soap and different things that we needed that other hotels would have. Kris, the bartender, was very nice and he did as much as he could with the help resources that he had the hotel did not stock their bar and barely had anything there. Not his fault. Tacara was very pleasant t and nice. Victor, at the front desk did the best he could. But this hotel was very disappointing