Allenby Park Hotel

Comentarios destacados

• Santiago F

  26 febrero 2016
  MUY ALEJADO UN POCO SUCIO

  El hotel esta a 40 minutos del centro. Las instalaciones no son muy limpias y el personal (salvo un empleado que no recuerdo el nombre) son muy antipaticos. La empresa Lan Tours de Buenos Aires me lo recomendo y la verdad es que estoy bastante desilusionado.

  

• Richard M

  10 noviembre 2019
  DO NOT STAY HERE: Hotel From Hell

  On Saturday my partner and arrived to stay at this property. We arrived early, 1.15pm, and asked if we could check in then so that we could make our way into the CBD to then catch the public transport to a concert that night. The staff member advised that check-in was not possible until at least 2pm, which we were okay with. Just after 2pm we returned to the property to complete check-in. We were assigned room 125, then proceeded to the room and upon entry found the following: - The two windows wide open (the bottom window was falling out and could only just be secured and closed) - The heat-pump was on full, obviously trying to remove some of the odour from the room - One light working in the room. Lights above the bed had bulbs removed and looked faulty - Bedspread covered with stains - Carpet was damp in parts and smelt musty - Holes in the walls in the bathroom - Part of the wall rotten and swollen from water - Toilet brush laying on the floor behind the bowl - The mirror missing from the wall - The door to the bathroom covered in black smudges and stains The odour in the room was enough to make me gag, musty and unclean. I returned to the reception and asked why we had been provided with the room from hell. I explained to the staff member (Alok) that this room didnt look anything like what we had booked and was a clear misrepresentation. I requested another room and was given a swipe card to look at room 111. This room was exactly the same, however it did have the mirror. After attending the concert we returned to the Hotel just before midnight. I pulled back the bedding to find black hair and stains on the sheets. It looked as if the sheets hadnt been cleaned between the room occupancy. I went back to reception and asked again for another room, which was still not available. I then asked for clean sheets and a vacuum so that we could at least get some sleep. At this point the staff member offered a refund for the room if I left and didnt complain to anyone. It was now that I started to film him on my camera as I could see this was going to escalate. Alok said he felt threatened and then telephoned 111. The police answered and told him to stop wasting their time, that I was within my rights to record him, they then hung up. Alok then offered us both free breakfast from their restaurant. I declined this offer, stating that I wasnt even prepared to brush my teeth in his bathroom so why would I want to eat from their restaurant? Alok said that if we were to stay in the room then he would need my cell phone as security and that I would not be allowed to upload any photos, videos or comments to the internet. I told him this was unacceptable and not how things were done in NZ. I continued to film Alok and he became uneasy. Alok said that their were new owners, that they were short staffed and that it was my problem for booking a Budget Studio. He continually asked me not to post any reviews online or to report the hotel. He then advised that sheets had been delivered to our room. It was at this point (around 1am) that I couldnt take anymore. My partner and I then tried desperately to find alternative accommodation, with no luck. We then started our drive home, arriving at 4am. Ive travelled extensively around the world and here in NZ. This hotel has to be the worst that I have ever come across. It is unsanitary, poorly maintained, stinks and needs to be condemned. I have videos of the room we were given. Please let me know if you would like to see them. This morning I lodged a complaint with the Auckland City Council.

  

• 742sanjeevn

  06 enero 2020
  Allenby hotel

  Almost dead. Website photos are not actual. Should be two stars. Seems really run down. There are families staying long term with some rubbish around. Thin walls with half balcony which reduces privacy.

  

• Nigisty03

  31 enero 2020
  Allenby park hotel

  Never again would I ever book at this place, booked for three night on the day of check in while we were literally waiting nearby at the park exhausted and just looking forward to have a shower and rest as we just drove from wellington. Get an email from booking.com saying to update my credit card details so payment can go through, I called the hotel straight away to sort it out and found out my booking has been cancelled due to my credit card been blocked and had the nerve to lie and say that they called me so many times and I didn't answer. Person I spoke to was so unprofessional didn't have the decency to apologise and said everything was my fault and they are fully booked and gave my room to someone else. I have travelled everywhere for work so many years and not once have I ever experienced anything like this. I was in shock and disgusted by his behavior that I just drove all the way back to Wellington and cancelled our whole trip.

  

• andrewfC2403HI

  14 febrero 2020
  Hell

  Worst hotel Ive ever stayed in. Dont be swayed by the front of the hotel its in an awful part of Auckland not safe to go outside. The lobby is very dated, the only lift takes ages to work and the room was disgusting. We were on a one night stop over for the airport got no sleep at all due to police helicopters constantly circling through the night, the only positive was that the staff were very polite.