Albergo Terme San Lorenzo

Comentarios destacados

• Stephanie J

  14 agosto 2016
  Disappointing experience

  So - we booked this hotel for a two-night stay for our first ever visit to Ischia. I'd fallen in love with Procida on an earlier visit and hoped Ischia might match this. We were also looking forward to the experience as the hotel looked very nice from what we could see online. On our arrival (having boarded one of the hellishly packed buses from the port there is seemingly no escape from unless you pay extortionate taxi fares) we were informed that due to some guests 'not understanding a 10am check-out' the hotel was, in fact, unable to accommodate us and so instead we were going to be put up for the night at its sister hotel in Lacco Ameno proper (will review this separately). There was a brief mention of the word 'overbooking' from the ever so charming manager, (a smile which did not extend to the eyes) which I suspect was at the root of the issue although it never became entirely clear to us why the situation had arisen. My boyfriend wondered if the hotel had a policy of putting guests who had paid the lowest rates online in the alternative hotel as a way of getting as many guests in as possible but there is no way of knowing....Anyway, initial mollification was attempted with a complimentary drink from a grumpy bar man and then we were driven away to the other hotel which was definitely not 4 star but which I'll review elsewhere. It's all a massive shame because the next day we returned to get our room (sea view) which was about a million times nicer than the one we'd stayed in the night before. We also had to wait more than an hour to get the room when we transferred back despite being told the room would be ready within 15 minutes: all of which was very frustrating because we were only there for such a short time. The general vibe was that we were a massive nuisance (both hotels seemed to be full of holidaying Italians) and other than a cursory and fairly insincere 'thanks for your understanding' we felt the staff here were quite unfriendly (to us anyway). The hotel itself is very beautiful, but quite 'resort-y'. In its favour it was a short walk from the Nagombo thermal spa which we had a lovely at (restaurant there was particularly lovely and very friendly)....and had we been able to actually experience our booking as planned, we would have enjoyed the stay a lot. Just beware the potential for being moved to a different (inferior) hotel. We left at least £250 lighter and feeling a bit done over....

  

• MelanieAnnDriver

  05 julio 2018
  Exceeded all expectations!

  I arrived in Forio for a quick solo overnight trip to relax. This hotel exceeded my expectations in every way...clean, nice room; superb staff that answered all my questions; beautiful pools; fantastic bar; great restaurant. Have already recommended it to friends and looking forward to returning soon:)

  

• Jose Luis A

  08 agosto 2018
  Hotel con encanto. Buen trato. Piscina y playa

  Lo primero (y es una pena porque el hotel está muy bien)...las vistas... impresionantes desde todo el hotel. Las habitaciones bien sin más, Italia tiene absolutamente de todo (arte,cultura, playas, mar, comida...) Y los hoteles son lo q son. Las habitaciones bien. Cómodas con terraza y vistas q quitan el aentido, un tanto anticuadas pero está todo limpio, en orden y q más se puede pedir. El personal muy amable, siempre buena cara y dispuesto a ayudar. La playa a 10 minutos caminando. Piscinas de agua salada. El desayuno es su punto débil (poca variedad) y la comida/cena por el contrario el fuerte...abundante y de calidad Entorno tranquilo y a 5 minutos del centro de la comida ameno Muy muy contentos. Repetiremos Gracias por estas buenas vacaciones

  

• Marion M

  16 julio 2019
  Exceptional all round

  We spent six nights at this lovely hotel. Managers and staff all very helpful and polite. Nothing too much trouble. Variety of pools means there is always plenty of space for everyone. Lots of little areas to loose yourself in. Room was very comfortable and good aircon. Good position to visit the whole Island. Shuttle bus was helpful. Food was lovely. Good breakfast and dinner. Lots of choice and nice wines.

  

• cbemd

  23 agosto 2019
  Beautiful view

  I picked this island and area because it was smaller and catered to more locals (Italian tourists), and it was a fantastic choice. Hotel overlooks the town, beautiful view. Pools were great, not too busy, always plenty of chairs. Staff was very friendly and helpful. Rooms are smaller than hotels in North America, but who cares I'm not there to hang out in room and it was clean, nice big shower and my twin bed was comfortable. Main dining room was pricey but bar offered choices for lunch and snacks.