Albergo Cappello

Comentarios destacados

• MariaMadrid28020

  18 marzo 2014
  Muy buen hotel centrico y con buen precio

  Hotel en el centro de la ciudad, lujoso por ser un palacio, con amplisimas habitaciones y baño. Nuestra habitacion tenía una sala a la entrada con sofa y tenias la sensacion de estar en un palacio al entrar. El servicio atento y el desayuno muy bueno. Buen precio, recomendable.

  

• tdarocha

  29 mayo 2015
  Un verdadero hallazgo

  Con ubicación insuperable, este pequeño hotel de charm tiene todo para conquistar a los huéspedes más exigentes. Es un antigo palacio que fue remodelado con enorme buen gusto. Las habitaciones son gigantes, sobretodo para un estándar europeo y todo funciona bien. Buena atención y buen desayuno. Volvería sin dudar por 1 segundo.

  

• EduBA_13

  29 abril 2016
  Refinamiento y confort

  Imaginen una residencia veneciana de finales del Quattrocento, restaurada con elegancia, recuperados sus aspectos decorativos más salientes, ornamentada con las más bellas telas de tapicería, iluminación en estilo y todo el confort del mundo contemporáneo y encima a una cuadra de Piazza del Popolo en pleno centro de Ravenna. Bien, todo eso es este inigualable hotel boutique. Atención esmerada, muy buen desayuno, bar y restaurant recomendables. Si van a Ravenna, ciudad que merece una visita al menos una vez en la vida, éste es el lugar sin duda alguna.

  

• tbonjour

  07 diciembre 2019
  Hit and miss

  Only 7 rooms, but mine, # 102, was a tiny room, with a decent sized bathroom. Breakfasts need a rethink- a bizarre mix of cold offerings and cakes. How about a nice hot breakfast....... Attached Enoteca is busy, and has the same menu as the more formal hotel dining room. Ate there twice- very good. Staff are very helpful, and the hotel is well located.

  

• matteom_traveller0

  30 agosto 2020
  Nice hotel facility, horrible treatment

  The grade is an average between: - 5: for the building, room, restaurant, cleanliness and contacts before our arrival - 0: for the treatment given to us during our stay I start with the positive side. Before our arrival the hotel staff was very helpful in giving us prompt replies and indications through email. They also gave us a car pass to enter the restricted area of the city, and suggested some parking lots to use. The building is an historical building well in the center of the city, and the room we stayed was very cozy with an amazing original ceiling. The room was very clean. We also tried their restaurant for dinner, and while the service was slow (even if we were the only guests), the food was good and the waiters were courteous. Negative side: we felt mistreated by the lady in charge of the hotel (Monica). There was a lack of courtesies expected from a hotel. Here are the details. First, we booked a package containing one night plus an aperitivo in their bar. However, at the check-in, the lady didn't mention at all the included aperitivo. At night, we showed up at the bar for the aperitivo, and when waiter asked which wine we would prefer, the lady stepped in telling the waiter with a firm voice to give us the basic wine. The day after, we went down for breakfast, but the hotel was locked, and no one was inside the whole premise. We had to arrange for our own breakfast, even if the lady asked us the day before what time we wanted to have our breakfast and what we wanted to eat. We sent them an email, and tried to call them to inform them about this, but we didn't get any reply. After the day out, we met again the lady in the reception, but she didn't mention at all the forgotten breakfast (not even an apology). During the night, the lady was hanging out with her friends at the bar, so we asked the available waiter if we could get some information about check-out time, because we wanted to organize our morning out. Instead of facing us, she sent the waiter back and forth as a messenger, without allowing any flexibility on check-out time (even if the hotel was empty). Later in the night, we were finally able to speak to the lady, and we asked for an earlier breakfast, so that we could check-out earlier. She agreed and she offered three times to leave our luggage in the hotel reception, while visiting the city in the morning. Also, we mentioned the incident during breakfast, and she started blaming her hotel staff for the error, instead of taking responsibility. The next morning at check-out, we asked the guy in the reception where we could leave our luggage. He got startled and told us that after lunch no one would be in the hotel to give us back our luggage. We just left with this negative impression of our stay