Have stayed at this hotel every year since 2003 and will probably go back this year. The hotel staff/owners are very polite, helpful and friendly. The hotel is very clean and comfortable nothing is too much trouble for them. The hotel doesn't have a pool but as we have a hire car there is nothing better than to visit one of the beaches nearby or go exploring the island. My husband particularly is very fussy about the quality of hotels and staff and will only go to this one when we go over and visit his relatives. We took our grandson as a baby and the hotel was very helpful is many ways. The gardens are small and at the front of the hotel screened by bushes from the road but nice to sit outside with a drink and relax in the evening. There is also a nice walk to the square up the road where there are bars and a fountain and very popular with the locals. Arzachena is not commercialised.