AirportSalzburg

Comentarios destacados

• CarlosC166

  30 noviembre 2012
  Práctico pero con mucha falta de atención

  El hotel tiene un costo adecuado con la calidad de sus instalaciones, las cuales en general son aceptables, pero el personal es bastante poco amable. Arrivé antes de la hora de check in y prácticamente la persona que estaba en la recepción no tuvo ninguna consideración, no me ofreció de entrada guardar el equipaje y tampoco ofreció alguna opción una vez que le mencioné que iría al centro de la ciudad. Siendo justos el valet hizo su mejor esfuerzo y bastante considerado, fue él quien me dió instrucciones hasta llegar al punto de sugerirme comprar un boleto de autobús en el mismo hotel (por qué la persona al mostrador no me lo ofrecio????) para lo cual hizo volver al del mostrador, el cual lo hizo pero molesto y con un tono elevado de voz. En fin, si tienen que estar en el aeropuerto muy temprano, o perdiste el vuelo y te tienes que quedar cerca, pueden usarlo, sin esperar un buen trato.

  

• joviba5

  30 agosto 2018
  Correcto y pegado al aeropuerto

  Es una buena opción si necesitas estar cercano al aeropuerto ya que puedes ir andando. Hotel correcto, para pasar una noche. Limpieza y atención correcta. Hotel basico. Desayuno normal. Hotel funcional.

  

• gabelle64

  26 febrero 2020
  Stuck and stayed near aiport.

  The only two good things I can say are it is clean and it is literally a 2 minute walk from the airport. Otherwise - this is an old hotel that has not been updated. The bathroom looks like something out of the 50s. But the worst is how unfriendly and downright rude the staff is. They act like they are doing you a favor.

  

• MightyMacc

  22 enero 2020
  Extremely rude staff, with absolutely no customer service skills whatsoever

  Now this will be an eye opener!: Recently stayed here and must admit as soon as i went to check in i felt extremely uncomfortable and got the impression that the lady and man on reception didnt want me there (they either have absolutely dreadful customer service skills or have a massive dislike of the english!). Basically on check in it was; how are you paying? Heres your key, this is your room!. Not once did i get a welcoming smile, an explanation re breakfast, access to the pool facility etc etc etc. As a diabetic I did also find out that there is no access to food at the hotel and i had to walk across to the airport to get some food! Right now heres the gobsmacking bit!: After check out i drove to the airport to drop off my hire car and as i stood in the airport the guy from the hotel walked past me spotted me and mumbled some words, i get out my iphone to translate and he is saying adaptor !. Apparently he wanted back an adaptor i had allegedly asked for and obtained from reception!! (Which i certainly didnt!) . I opened my bag to show him my two adaptors i had (which were mine and issued through work as a business traveller!) i said to him, your more than welcome to check through my luggage to which he responded i have your address!. I have never ever been so offended by such a rude, sour faced man as this man and if i had had more time prior to my flight i certainly would have taken these allegations further! Needless to say as someone who travels to salzburg often with work i certainly wont be staying here again (although i am that angry i certainly feel like paying him a visit!)

  

• Judy L

  05 agosto 2019
  Never Again

  I will never again book a property without reading T.A. reviews first. We arrived at the hotel without a reservation after a long and very busy day and after a 3+ hour drive. We were met at the front desk by a woman who spoke no English and then by a man who either did or did not speak/ understand English well. We requested a room that would accommodate three people (2 adults and a child) and were given 2 rooms- 1 with a single bed and one with a double bed and charged at least 1/3 more than quoted. When I explained that he had apparently misunderstood that we requested one room for 3 people, he said that the reservation could not be canceled or changed. End of discussion. Later in the evening we returned from dinner to a full parking lot and when we asked the same man where to park so as not to block other guests he stormed out of the hotel and pointed. Rooms were nothing special and were overpriced. Breakfast was adequate. We were not informed that there was a pool -noticed it from the patio the next morning and also saw a guest in swim trunks and with a towel refused entry to the pool area though it was past opening time of 8 AM. If you are near the airport check the pension next door to the Airporthotel- you will certainly get a better price, kinder desk staff to deal with and unarguably have a more pleasant and relaxing stay. Your car is also a better option.