Adler Resort

Comentarios destacados

• StoreDel

  23 febrero 2020
  Perfect on all fronts

  Have just stayed for a week with my family opting for the all-inclusive package. The food, accommodation, service and facilities were superb, the staff are friendly and helpful. All our needs were catered for, my daughters loved it and we will definitely return next year. The location is perfect as are the array of pistes that are available. A perfect half term skiing holiday. A special mention for the head bar man in the Altitude Bar (Michailas?) who does the work of three people!!

  

• 854fredrikv

  25 febrero 2020
  Lovely stay, with many pros

  Lovely stay ay the Adler for our family of 5. Pros: Room standard and size, convenience of hotel layout, almost ski in/out, nice spa/pools, very good quality food buffe and drinks offer included in All inclusive package! Cons: too hard beds, no child ski area in convenient reach, some service issues Overall - recommended and good value for money

  

• Annn1901

  04 marzo 2020
  Great family friendly location!

  A very nice place to stay at! Clean and well structured apartments with high quality furnitures! Use it as an apartement and do everything by your self or take the opportunity to relaxe an enjoy the hotel services!

  

• dput432142

  04 marzo 2020
  Top location in Saalbach - Hinterglemm

  This is a perfect place for a stressless holiday. Very personalized approach of every client is standard at Adler Resort. Beautiful rooms and service in restaurant are high level guaranteed. Adler is really top !

  

• JannekeNL

  07 marzo 2020
  Horrible

  A year ahead of our holiday we booked the penthouse at Adler to stay there with 2 families. 5 days before our holiday we received an email that due to a booking of the owner we could no longer stay at the penthouse and were rebooked to 2 other apartments. They offered us compensation and promised the new apartments were great and we would love them once we were there. We had no idea that Adler did not own the apartments nor that the owners can just claim their apartment, regardless if they agreed to rent it out. We did not agree with the 2 apartments but they refused to honor our booking and there is just so much you can do at that timeframe in the busiest week of the year where everything is fully booked. The 2 apartments were in no way comparable to what we originally booked in terms of facilities or level and the compensation they offered did not at all reflect the difference in experience. But more important, this was not what we aimed for when booking 1 large accommodation with 2 families. We simply would not have booked there if we could not all be in one place or we knew our booking could be changed last minute for this reason. Things can always happen but giving priority to a last minute owner booking is just total disrespect for your paying clients who booked a year ahead and you have an agreement with. And then denying the large difference in experience and continuing to claim it is great is just a total lack of hospitality and missing the point of what people aim for when they go on holiday and book something specific. From the interaction with the owner of Adler it is clear that we have a totally different view on agreements and hospitality. You would not expect this from a 4 star resort. We will never stay there again.