Addenro House

Comentarios destacados

• JanCody

  21 septiembre 2019
  What a dump!

  We arrived at the ADDENRO HOTEL in Southampton to find it looked very scruffy from the outside. Dirty windows dirty outside- curtains filthy and hanging poorly. The place looked closed!! Inside was worse! Like stepping back to the 60,s beds terrible , hotel in bad repair - smelly and lots of issues with rusting pipes , the shared toilet had nowhere to wash your hands, it is 2019! Why is this allowed? Would not recommend - don't waste your money it's a mess.

  

• JanCody

  07 enero 2020
  Do not book this hotel! ADDENRO house Southampton

  We booked this hotel through HOTELS . COM. Please do not believe their website as it is false. We paid hotels .Com to stay at ADDENRO House in Southampton for an overnight stay. When we arrived the hotel it looked as if it was closed and derelict! The windows, door, doorstep and front area were covered In dirt, dust and mess it smelled terrible. The Muslin type curtain cloth at the Windows was disgusting. We thought this cant be right? We knocked on the door and a scruffy dirty looking man answered the door. He showed us inside and it was like something out of the 1960s in need of repair. . He showed us to the room and immediately we told him we were not happy as this was not like we booked on hotels. Com website. He said well the website needs updating! I asked if we could have another clean tidy room in good repair. He said he didnt have another room any better than this. The room had twin beds - we booked double bed. There was 3 curtains at the window not one of them were the same. The lock for the door was rusty and out of date. We had a shared bathroom( this was a dirty smelly toilet on its own with no hand basin to wash your hands! The shower was in another dirty smelly room with black all around the walls the floor was disgusting and the shower was so mouldy ( with black hair in the plug hole). It was appalling. I e mailed hotels . Com instantly as I could not get them on the phone. That was ignored! We were going on a cruise the day after - we did not pay for the room at the premises - so we thought they understood our complaint. But three days later they took the money out of our bank! We have written to ADDENRO House & Hotels. Com several times but they are not doing anything about it. We are warning people not to use this ADDENRO house in Southampton as it is terrible and would advise not to book with hotels.com

  

• chrissY3205VO

  06 febrero 2020
  A week in Southampton

  Stayed here whilst working for the week. Single room. They seemed to have only 3-4 other guests hence me getting the price knocked down to £28pn from £35. I stayed in a grubby little box room on the first floor. Two showers across the landing were available. One never got warm and the other just about became a warm trickle. The Wi-fi might as well have had a hamster running around a wheel to power it up. Wont be going back in a hurry

  

• bencQ4506WH

  21 julio 2020
  Fresh and pleasant clean

  good clean room,staff very friendly and helpful. From the guest house there is a coop few minutes walk that is at the start of the local High Street right next to a bus stop into the town centre a 15 minute journey and similar walking time. All buses go to town centre. Enjoyed using the lounge dining area was able heat food and store in the fridge freezer. The guesthouse suited my needs as a contractor.

  

• kochanie31

  03 agosto 2020
  ignore all neg reviews

  ignore all neg reviews.booked by phone.very helpful.as didnt find nothing on trivago for 2 adults and 3 kids.booked for next day.only £35 per adult.1st august.good location.free parking.clean nice rooms.nice stuff.comfi beds.wifi.2 tvs.would back again. reccomend.